Refund Policy

Refunds are processed based on the cancellation policy of the service provider and the booking status at the time of cancellation.

If you cancel before the service professional is dispatched, you may be eligible for a full refund minus any processing fees.

Cancellations after the professional is on the way may incur a cancellation fee as determined by the service provider.

If you're unsatisfied with the service quality, contact our support team within 48 hours. We'll work with the provider to resolve the issue or process a partial/full refund.

Approved refunds are processed within 5-7 business days to your original payment method.